Name of the facilityKilima Camp
Certification AchievedGold
Year opened2007
Tourism regionMasai Mara/South Rift
CountyNarok
AddressHead Office - Nairobi
Map It
Telephone/Mobile020- 2081747
EmailEmail hidden; Javascript is required.
Websitekilimacamp.com
Facility Notes

Kilima Camp is located at Oloololo escarpment which is found in the natural northwest boundary of the Masai Mara and also in closer proximity to the Mara Triangle Reserve. The Triangle forms the North-Western part of the Maasai Mara National Reserve and is managed by the Mara Conservancy, on behalf of Narok County. The Maasai Mara is famous for the high amount of predators, such as lions, hyenas and cheetahs, and the annual great migration of the wildebeest which migrate through the Mara Triangle Reserve and cross the crocodile-infested Mara River. The Triangle offers, a better and more authentic experience in wildlife viewing. Other wildlife found in the Maasai Mara include elephants, hippopotami, rhinos, zebra, different species of antelopes, impala, and Thomson’s gazelle among others. The Maasai Mara is also a habitat for a wide variety of birds, with over 470 bird species recorded. These species include eagles, ostriches, vultures and storks among others.
The Masai Mara Ecosystem is part of the Great Lake Victoria basin.

Environmental management

• Kilima Camp is guided by the corporate Environmental Policy Statement, in which it commits to; reduce its environmental impact; comply with all relevant laws and regulations, and address climate change effects through its business strategy, internal policies and practices.
• The company has established appropriate measures to;
 minimize the consumption of energy and water resources, paper and other material inputs.
 minimize waste generation, sustainable waste management and minimize the use of plastics where applicable.
 Measuring and monitoring its environmental impacts and performance
• The camp has conducted its annual self-environmental audit in compliance with the Environmental Management and Coordination Act (CAP 387). The audit report is dated 4th January 2023.
• The Environmental management of the camp is guided by an established and working Environmental Management System (EMS). The EMS has monitoring plans for water, energy and waste.

Environmental conservation

Kilima Camp is involved in various conservation initiatives. These conservation initiatives and programs include:
Reforestation and Tree planting including creating awareness among the local communities on the same.
• Camp staff participate in tree planting activities either within the camp or in the Oloololo region.

Commemoration of international wildlife and environmental days
• World Environment Day.
The camp invites the community to the facility and educates them on the importance of the celebration and also raises awareness on environmental conservation. The invited people are given refreshments by the camp
• During the World Environment Day celebrations held on 5th June 2023, the camp visited Iltolish primary school and created awareness of litter picking and sustainable waste management. The camp later did litter picking at the school together with the school community. 3 staff members from the camp participated in the activities.
• Participation in the National tree planting campaign. As part of this initiative, During the commemoration of the day on 13th November 2023, the staff together with the local area community, guests, and 2 eco rating auditors planted trees within the camp. Also during the same day, the staff together with Oloololo gate staff, Mara conservancy rangers and the Ecotourism Kenya staff planted trees at the Oloololo gate.
A total of 72 trees (Croton megalocarpus and African wild olive) were planted.

Beekeeping
• The Camp has an ongoing beekeeping initiative that was started in 2015. Currently, there are 26 bee hives
• The honey harvested from the hives is sold to the guests. Also, the staff and the community members are given the honey at no cost.
• In August 2022, the camp harvested a total of 165 kg of honey while in March 2023, the camp harvested 68 kilograms of honey.
Wildlife conservation initiatives.
Mara-Meru cheetah project.

• The Camp supports this project which aims to promote the conservation of cheetahs through scientific research, community involvement and education in the following ways:
• Camp guides are involved in the monitoring and counting of the cheetahs. They them based on individual identification.
• The camp requests guests who are willing to support the initiative by making donations to the project kitty. The guests are also allowed to participate in the counting and monitoring of the cheetahs.

The East African Wild Life Society (EAWLS) partnership
• Kilima Camp is a bronze member of the East African Wildlife Society. The East African Wild Life Society (EAWLS) prides itself on being the voice of conservation in the East Africa region with a special focus on Kenya, Tanzania and Uganda.

Other wildlife conservation initiatives;
• In the case of a spotted injury to wildlife, the guide who has spotted the issue reports immediately to the relevant authorities or project team i.e. Rhino 1 or Cheetah 2 so that an action can be taken immediately. Also, in case of dead wildlife, the camp informs the relevant authorities.
• The camp supports fighting poaching activities through awareness raising on wildlife importance and conservation.
• The camp requests the community not to harm or kill the wildlife whenever they harm their properties or attack and kill their animals. The camp supports the reimbursements of damage money.
• The camp supports the Mara area rangers in many ways to improve their service delivery.
• The camp does not use path lights and is not fenced thus giving a corridor for wildlife to freely move from one point/direction to the other point uninterruptible. This has brought about the natural ecosystem integrity.
• Low-impact activities
The camp conducts zero carbon footprint activities such as; walking safaris and guided bush walks.

Commemoration of international wildlife and environmental days
• World Environment Day.
The camp invites the community to the facility and educates them on the importance of the celebration and also raises awareness on environmental conservation. The invited people are given refreshments by the camp
• During the World Environment Day celebrations held on 5th June 2023, the camp visited Iltolish primary school and created awareness of litter picking and sustainable waste management. The camp later did litter picking at the school together with the school community. 3 staff members from the camp participated in the activities.

Waste water management

• Grey water from the guest and staff kitchens is passed through grease traps to retain all the fats, grease and oil before flowing into soak pits.
• The grease trap is cleaned every week to ensure maximum efficiency. The oil collected from the grease trap is dried and used in lighting fires.
• Black and grey water from the staff area is managed through septic tanks and later into a soak pit.
• Grey and black water from the guest tents is managed through a septic tank and then later goes into a soak pit.
• Grey water from the laundry section is managed through a soak pit.
• Effluent discharge sampling and testing has been done by the Central water testing laboratories in compliance with the EMCA (Water Quality) Regulations of 2006.
• The camp has made an application for an Effluent Discharge License (EDL). The application had been made to NEMA

Solid waste management

• Solid waste in the guest kitchen is segregated into the following categories: bottles, papers, organic waste, plastic and tins using well-labelled peddled bins.
• Solid waste in the staff kitchen is segregated into the following categories; tins, bottles and organic waste. The waste is placed inside well-labelled bucket bins, however, the waste is not properly separated.
• Waste is further separated at the waste sorting area into plastics, bottles(glass), tins and organic waste. The waste sorting area is properly caged.
• Paper waste at the camp is managed by a paper-brick compressor. The paper waste is soaked in water for 1 week and then later put into a paper brick machine to produce bricks that are used in the kuni boilers instead of using firewood.
• Food waste is managed through a compost pit which is well covered to prevent scavenging and later used in the organic garden.
• All the waste generated in the facility is taken to the waste handling section. Here the waste is separated into glass, plastics and metals.
• Paper waste is managed through incineration.
• The waste is transported to Nairobi where it is managed.
• Glass waste is transferred to Kitengela Hot Glass for recycling and repurposing.
• Metallic waste is taken to Ngong to make metallic animal sculptures.
• The camp weighs and keeps an inventory of waste generated based on types and quantity to ensure effective monitoring.
• As a measure of reducing single-use plastic waste generation from water packaging, water in the camp at the main restaurant and the guest rooms is provided in refillable glass bottles.
• Water for use by the guests during the game drives is placed in refillable metallic water bottles.
• Guests are provided with branded refillable water bottles for use during their stay and can be carried away as souvenirs.
• A water dispenser with an 18.9-litre refillable water bottle has been provided in the laundry/staff section
• Recycled crates are used in sourcing, packaging and storing vegetables.
• As a measure of minimizing soap disposal, all the bathing amenities such as shampoo, shower gel and conditioner are contained in reusable dispenser bottles.

Pollution

• The generator has a soundproof body to reduce noise pollution.
• The facility has reduced its greenhouse gas emissions by encouraging guests to undertake low-impact activities, such as guided bush walks and horse riding while enjoying the extraordinary views of the Maasai Mara.

Water management

• The main source of water for Kilima Camp is the 2 artificial dams (lower and upper dams) that collect the surface runoff rain water and are located a few kilometres from the facility. The dams have a total water storage capacity of approximately 13 million litres of water.
• The dam has tilapia and mudfish that are used in cleaning the water.
• The water from the dam is pumped to 2 tanks each having a capacity of 15,000 litres. The tanks are intertwined into a 200-litre tank where chlorine is mixed. Water is pumped from the dam at a rate of 3000 litres per hour and then treated by sedimentation (enhanced by the addition of flocculants), filtration, and chlorination. The water is then pumped into storage tanks that have a total capacity of 55,300 litres. From the main water reservoirs, the water is released to the rest of the camp through gravity
• Outlet metering has been done. Sub-metering has also been done in the following 3 subsections.
 1st sub-metering – Restaurant, garden and guest tents 1 to 12.
 2nd sub-metering – deluxe guest tents (12B, 14 and 15)
 3rd sub-metering – staff quarters.
• Daily water consumption records are taken and analysis is carried out based on bed occupancy and number of staff.
• Guests are sensitized on water conservation through water conservation notices strategically displayed in the guest tents.
• The charcoal fridge is watered by a drip system every morning.
• Irrigation in the garden is done early in the morning using a drip irrigation system. This helps to reduce water consumption.
• Rainwater harvesting is practised at the camp.
• The staff are sensitized on water conservation through notices that have been placed in areas such as the kitchens, staff cafeteria, and laundry section.

Energy management

• The main source of electricity for Kilima Camp is the photovoltaic solar energy. The power is harnessed through 54 photovoltaic solar panels that have been installed within the facility. The solar panels have been connected to an inverter battery system, and a control system is in place to monitor the power consumption levels by taking digital records.
• The facility has installed 2 windmills, which supplement the energy demands of the facility especially during a non-sunny day and at night. The mills are used in charging the batteries at night
• 12 batteries have been placed in the solar/windmill powerhouse and are used in storing energy from both the solar plant and the windmill plant. Each battery has a capacity of 6 volts.
• The camp also has 2 diesel-powered generators that are used as a backup. The generators have power capacities of 40 kVA and 30 KVA.
Documented and up-to-date records of power consumption are kept by the management, and analysis is carried out based on bed occupancy and number of staff.
• The facility has energy-efficient kuni boosters (next to each solar water heating system), used for heating water for guests when minimal or no solar energy can be harnessed during bad weather days.
• The camp has installed a biogas digester, providing biogas energy used in the staff kitchen. The organic materials needed for the production of energy are obtained from the facility’s chicken and horse droppings as well as cow dung from the community.
• Energy-saving bulbs and LED lights have been installed throughout the camp.
• A charcoal fridge has been installed at the camp for storing fruits and vegetables.
• No washing machine is used in the laundry section. Only handwashing is done and the laundry is sun-dried. This helps in energy conservation.
• Each guest room has been provided with an eco-torch (solar and hand energy charged).
• Kerosene lanterns are used during bush dinners.
• Energy conservation measures have been implemented in the entire facility, for example through the installation of energy-saving bulbs.
• Upon arrival, all guests are briefed on the existing energy conservation measures within the facility, such as the use of eco torches during the night.
• The staff are sensitized on energy conservation through the notices and play cards that have been strategically placed near light switches.

Visitor communication & education

• All guest tents have been named after wildlife found in the Mara ecosystem i.e. antelopes, and jackals, providing information about the biodiversity.
• Wildlife portraits of wildlife species found in the Mara ecosystem have been displayed in the lounge area.
• Information folders have been provided in the guest tents. The folders contain details on the facility’s operations and activities.
• Guests participate in guided bush walks, where they learn about the local flora and fauna.
• During the walk safaris, guests are educated on traditional medicines.

Chemical use

• The camp uses biodegradable detergents in the laundry. These are soap flakes from Bidco and Diversey products.
• Cinnabar Green products are used as the toiletries in the guest rooms.
• Teepol and cinnabar detergents are used for the cleaning of utensils in the guest kitchen.
• LPG used in the kitchen is bought in 13 kg gas cylinders.
• Biogas is used in the staff area for cooking.
• Material Safety Data Sheets (MSDS) for the chemicals used at the camp are available.

Community Criteria
Benefits to local community/community empowerment

Employment
• More than 70% of the staff come from within the local area community.
• All casuals are sourced from the local community.

Empowerment and Internships
• Masai Education centre
This is a school for the community. Kilima supports students from the school who are interested in joining the hospitality industry by giving them a 3-month internship duration at the camp.
The camp offers 6 internship slots to students from the school every year. The 6 students are split into 2 groups each with 3 people; the first group of 3 is absorbed during the high season while the remaining 3 are given a chance during the low season.
The interns are given transport to and fro the school, free meals and accommodation. They are also given an allowance/stipend of Ksh 6,000 per month.
This program has been in place since 2018. The interns can get absorbed fully by the camp. and also in the case of re-deployment, they get a chance to be distributed to different camps.
- In 2023, the camp has had 3 trainees so far. They were distributed to the laundry, restaurant and housekeeping departments.

Cultural Criteria
Cultural preservation and promotion/protection of local sites

The camp offers village visits for an authentic cultural experience at Iltolish village. Visitors are offered cultural lectures by the village elders. Guests are charged $20 per person for the visit. The system is established in such a way that there is no direct exchange of money. The fee is paid at the camp and the guest is issued with a ticket. The proceeds are later channelled to the local village chairperson for distribution. The camp has a curio shop; most of the products sold are sourced from the local villages.

Education
The camp supports Iltolish Primary School in several ways.
• Since the year 2015, Kilima Camp has paid a salary to a teacher in the school
• Students from the school are given a Kilima camp tour. They are brought to the camp to see what the camp looks like, and learn about conserving the environment and what being eco-friendly looks like. the camp offers transportation to and fro the camp using the facility’s land rovers. this is always done twice a month for different classes. The last camp tour was done in August 2023. Every lot consists of between 25 to 30 pupils.
• Guests may visit the school and support it. They can offer to donate furniture, money to build classrooms, repairs and support in paying for the children's school fees.
Some of the guests went to the school through Kilima Camp and built two classrooms for the school.
• In the month of January 2023 and upon a request from the school, Kilima donated a 5,000-litre water tank to the school. The tank cost Ksh 36,500.

Horse riding
• The horses are always ridden on the community land. All the owners of the land where the horses are ridden are always paid Ksh 5,000 per land owner every year. The landowners are 17 in number. This initiative has been in place since 2015.

Maasai village visit
• Guests are requested to visit the villages to learn more about the Maasai way of life i.e. their social way of interaction, cooking etc.
• Each guest who visits the village is charged USD 30. The guests are taken to a village called the Iltuka village.
• When visiting the village, a guest is given a ticket at the camp and submits it to the community. At the end of every month, the tickets are counted and the camp pays for them as the camp collects money on behalf of the village when a guest wants to visit the village.
• Kilima camp constructed the Iltuka village (which is a model village) for the village members near the facility. This was done in the year 2024.

Maasai dancers
• After every 2 weeks, depending on the season, a group consisting of 25 ladies and 12 warriors/morans (men) are invited to the camp to perform for the guests. The group is paid Ksh 12,500 per dance session. The camp caters for their transportation to and from the camp.

Masai market
• The group consisting of 25 ladies is also given a space to showcase and sell their ornaments and merchandise to the guests. When a guest buys a product from them, the guest pays directly to them.

Rainwater harvesting
• The camp harvests rainwater and shares it with the local area community. The community members are allowed to fetch water from the reservoirs in the camp anytime.

Gift shop
• The camp has provided the community with free space at the gift shop to display their curios and beadworks. The beadwork comes from 2 different families in the village. The camp sells the products on their behalf and the money is paid to them in full every month.

Conservancy engagements
• Every guest is charged USD 5 daily as the conservancy fee. The money goes directly to the conservancy. This money is used to help the community in several ways, for example during urgent needs (such as medical attention) and education.
The community is also paid Ksh 500 as the bed night fee.

Dam
• The camp has 2 dams (lower and upper. The camp shares the water with the community. The community is allowed to fetch water and also to bring their animals to drink the water from the dam.
• The camp also practices aquaculture (rears tilapia and mudfish) at the dam. After every 3 months, the camp harvests the fish and shares it with the local area community at no cost. On 12th June 2023, the camp harvested 25 kg of fish and shared them with the community.

Camp cows
• The milk obtained from the cows is shared with the staff and the local area communities/people. The milk is given to them at no charge.
• The camp donates the cattle (milking cows) to the local area community.

Other community support initiatives;
• The camp also buys meat and milk from the local area community, the milk costs between Ksh 80 – Ksh 100 per litre.
• The camp canteen is accessible to the local area community.
• The camp provides transport upon request from a community member to the hospital in the case of emergencies i.e. when a lady wants to give birth, sicknesses, etc.
• The camp engages the community in all the camp beadwork. They are paid Ksh 200 per piece/item of beadwork done.
• Kilima camp is in partnership with other camps and does road repairs within the conservancy every year.

Business Practises Criteria
Purchasing and supplies

• The camp purchases goods in bulk to reduce packaging. This is usually done every week during the high seasons and every month during the low seasons.
• The facility procures milk from local Maasai women; staying in the Maasai village.
• The vegetables are also sourced locally.

Health and safety

• There is a Health and Safety Policy. The policy describes the company’s commitment to attaining the highest standards of safety and health in its operations.
• The camp has conducted a health and safety audit under section 11 of the Occupational Safety and Health Act 2007. The audit report is dated 22nd December 2022.
• The camp has a Fire Safety Policy that describes the company’s commitment to minimizing the risks to staff and guests that may arise from fire.
• The facility has conducted a fire safety audit to comply with Factories and other places of work (Fire Risk Reduction) Rules 2007. The report is dated 22nd December 2022.
• All food handlers have been medically tested in compliance with the Food, Drugs and Chemical Substances Act CAP.254. The testing was done on 9th July 2023.
• The camp has a valid certificate of workplace registration in compliance with OSHA 2007 legal requirements. The certificate was issued on 7th November 2023.
• Firefighting equipment within the camp such as fire extinguishers and fire blankets have been inspected and duly serviced by Hexa Engineering Co. Ltd. This was done on 26th August 2023.
• Staff from various departments have undergone First Aid refresher training. The last training was done on 11th October 2023 by Richan Eco Consult. A total of 18 staff members were trained that day.
• Staff have been trained in Basic Fire Fighting. The last training was conducted on the 11th and 13th of October 2023 by Richan Eco Consult.
• Fire assembly points have been marked with the camp. The points have been equipped with necessary and serviced firefighting equipment such as fire extinguishers, sand buckets, and fire horns/alarms.
• Fully kitted First Aid kits have been provided in various sections of the camp such as the staff kitchens, workshop area, and guest kitchen.
• Effective PPE such as gloves have been provided for use by staff working in areas such as the laundry and maintenance area.
• Food including red meat, white meat, and dairy products has been adequately separated in storage equipment such as freezers. This is a way of reducing food contamination.
• Fire exit/ emergency exit steps and plans to be followed by guests during their stay at the camp have been provided in each guest tent.
• The generator room has been properly secured with a concrete wall and signage placed to warn people. All a fire extinguisher has been provided in place.
• The LPG storage area for the guest kitchen is properly caged and warning signages have been provided in place. Also, a fire extinguisher has been provided.
• A radio call (walkie-talkie) and a whistle-blower have been provided in the guest tents.

Employment and remuneration/staff welfare

• Any staff member who is interested in joining/becoming affiliated with KUDHEHIA is allowed to do so as per their will. The union negotiates terms of service and working conditions for the members.
• All staff are employed on contract and have been provided with contracts that indicate remunerate
• Staff are given a travel allowance of Kshs 1200 every month.
• The staff are entitled to a service charge which they share equally. The service charge varies depending on the season.
• All guides are tipped separately.
• Tips are shared equally among all the staff members except the top management. The tips are usually shared every week.
• The management pays for all the employees' NSSF, NHIF and PAYE taxes; which are statutory deductions for the employees.
• Staff are provided with free transport up to the nearest town (Mara Rianda); when going for leave. The camp vehicle always drops them off when going for leave and picks them up when they are reporting back to work.
• Staff are taken for game drives during the low seasons or when there are no guests at the camp.
• The facility has a sacco which employees can take loans from.
• The camp can give the staff an advance or a loan.
• Staff are provided with free meals, uniforms and accommodation.
• Staff are entitled to paid annual leave of one month annually.
• All employees are entitled to 2off days weekly. This can be accumulated and taken all at once. In the case of work done during a public holiday, staff are entitled to double off days
• Female employees are entitled to 3 months’ maternity leave. During the first 3 months, they are entitled to full pay while after the 3rd month; they are entitled to 50% of the salary. Also, the male employees are entitled to a 14-day paternity leave.
• The staff have been provided with a recreational area, where they can engage in activities such as playing darts, during their free time.
• In case of an illness, staff members are taken to the Kichwa Tembo clinic or the Kilgoris hospital. The camp takes full responsibility for the transportation, treatment charges and medical costs. There is a hospital book for the camp where anyone who is taken there for treatment signs. In case of a medical referral, the camp caters for everything including the patient's meals.
• Family members of the staff are allowed to visit twice a year.
• There is a staff welfare committee that has been established to help address grievances between the management and the staff.
• In case of an emergency, the camp supports the staff fully.
• There is a committee in place to address emergency issues such as death. All staff contribute to support the initiative.
• The facility’s canteen which is fully run by staff and they share all the accrued profits among themselves. The camp management pays for all the statutory licenses required to run the canteen.
• The staff area is equipped with internet.
• A television has been provided in the staff cafeteria for entertainment purposes.
• All staff members are given a Christmas bonus, depending on the business profits accrued during the year.
• In the year 2023, all the employees in the camp will get a Christmas bonus of up to 1 month's salary. By November 2023, the staff have already been given half of the bonus which is equivalent to half of their total month’s salaries. The other remaining half will be given in December.

Child labor, abuse and human rights

• Kilima Camp adheres to the minimum legal age requirement for employment in Kenya.
• The facility has a child protection policy in place, which clearly outlines its commitment to protecting children against forced labour and abuse including the protection of human rights. This policy has been placed on the notice boards.

Staff education, communication and awareness training

• The facility has effective communication channels in place between the management and the staff i.e. through the notice boards.
• A works committee is in place to handle disciplinary issues among the staff.
• Staff have been trained on basic first Aid, firefighting skills and the use of firefighting equipment.
• Quality of service delivery training is in place.
Horse handlers/stable guys – There is a visitor who has been volunteering and internship at the camp since November 2023. She is currently training the 3 stable guys staff on horse handling and horse welfare
Laundry staff – 1 staff member from the laundry underwent training in October.
• In-house and internal training is conducted for the staff. The training is done in the following areas; personal hygiene, safety measures, protection and behaviours.
• Staff undergo regular briefings on quality service delivery, delivered by the management. The areas of emphasis include punctuality and hygiene.
• Staff undergo supplier training on product usage and handling.
• Staff undergo refresher training every year at Utalii College. There are also exchange programs between the Kilima camp staff and the surrounding camps and lodges.

Date Created10th November 2017