{"id":14768,"date":"2024-03-21T09:07:14","date_gmt":"2024-03-21T06:07:14","guid":{"rendered":"https:\/\/ecotourismkenya.org\/?p=14768"},"modified":"2024-03-21T11:14:16","modified_gmt":"2024-03-21T08:14:16","slug":"women-in-tourism-are-oh-dear","status":"publish","type":"post","link":"https:\/\/ecotourismkenya.org\/blog\/women-in-tourism-are-oh-dear\/","title":{"rendered":"WOMEN IN TOURISM ARE\u2026 OH DEAR!"},"content":{"rendered":"

EMBODYING WARMTH AND PERSPECTIVE FOR GROWTH <\/strong><\/h2>\n

Jacqueline Kali, a seasoned professional with close to 30 years of experience in the tourism industry brings us to the third interview feature for the March Highlights: Women in Tourism. Following her graduation in a professional course- Front Office Operations from the Kenya Utalii College, she joined British Airways Kenya where she quickly distinguished herself as a passionate and hardworking individual, which led to her being headhunted to work at the British Airways office in Amsterdam. Upon returning to British Airways Kenya, Jacqueline steadily gained experience in Ticketing, Customer Service, Corporate and Trade Sales, Account Management, and Marketing departments. She holds a CIM professional certification from London, which demonstrates her expertise in Digital Marketing techniques, Branding and Planning, and Marketing strategies. She serves as the National Vice Secretary on the Board of Kenya Association of Women in Tourism, is a member of the Nairobi and Lower Eastern Counties, chairs the Events subcommittee within the MICE Committee, and serves on the Mentorship and Disciplinary committees. Additionally, she volunteers with Huduma Kenya, a community-based organization that fundraises and supports women and children from informal settlements battling cancer.<\/p>\n

Read on to get Jacqueline\u2019s insights.<\/p>\n

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  1. With your experience in the industry, what unique perspectives or experiences do you think women bring to the industry?<\/strong><\/li>\n<\/ol>\n

    Women bring a multitude of unique perspectives and experiences to the tourism industry. Their empathetic nature enables them to connect deeply with travelers and local communities alike, fostering genuine relationships and understanding. Women often excel in communication and relationship-building, which are essential skills for creating memorable and authentic guest experiences. Additionally, women tend to prioritize collaboration and consensus-building, leading to more inclusive and sustainable tourism practices. Their diverse backgrounds and perspectives enrich the industry, ensuring that it remains vibrant, innovative, and responsive to the needs of all stakeholders.<\/p>\n

    Vik Malhotra, former Chair of McKinsey Americas, who counsels CEOs and Boards, once spoke about the difference between male and female CEOs, and he said \u201cthe women CEOs were particularly distinctive on the responsibility to mobilize their teams and solve for the team psychology\u2014and this is off a very high bar. They overinvested in these areas, thinking about the composition of their teams, how to motivate them, and what the teams worked on.\u201d<\/p>\n\n